eBags Coupons and Promo Codes

Additional Helpful Details for eBags

Third Party Store Ratings:
* 4.7/5.0 (Source: Google Seller Rating for eBags)

Third Party Services:
* Paypal: Accepted
* Shoprunner: Accepted

Customer Service:
* eBags Customer Service
* eBags Shipping Information
* eBags Coupon Policy

Social Media:
* eBags Facebook page
* eBags Twitter profile
* eBags Pinterest
* eBags Videos
* eBags Instagram
* eBags iPhone app
* eBags Android app

More Info:
* eBags Wikipedia

eBags Headquarters:
5500 Greenwood Plaza Blvd #160.
Greenwood Village, CO 80111

More about eBags

eBags is an exclusive online retailer that sells handbags, backpacks, laptop bags, and luggage and travel accessories. Five people founded eBags in spring of 1998; Jon Nordmark, Peter Cobb, Andy Youngs, Elliot Cobb and Frank Steed. Peter, Frank, Andy and Eliot had 50 years of combined experience working for Samsonite when they started eBags. They launched eBags with seven brands including Samsonite, JanSport and Skyway luggage. The original focus was based on luggage due to the experience of four of the partners.

eBags growth happened quickly. Their success had a lot to do with their business model of distribution. They used a drop-shipped most of their products from manufacturers to customers which reduced the company’s risk with inventory. Today, eBags still drop ships but as an inventory model which allows them to work with a greater selection of brands. They also outsource their call center, originally to the Philippines however, now it is a United States call center. And they utilized customer reviews to get additional sales as part of their marketing tactic.

eBags experienced a financial setback with the dot.com bomb of 2000, the 2001 recession and the terrorist attach of 9/11. September 11 caused a slow growth in luggage sales. To make up for these obstacles, eBags diversified their product line to include handbags, purses, business cases, sports bags and backpacks. It was a good business decision.

eBags launched another online store in the United Kingdom with a hope to expand further into Europe in 2004. However, they closed this online store in December 2008 to focus on the original US website. At this time eBags had attained over $100 million in annual gross sales.

They restructured their company once again in 2015 and reinvented the company strategy and market to be a travel company instead of a luggage company. They began selling high-end Bose earphones and electronics for customers on the go and NEST, which is a home security system for consumers to monitor their homes while they are traveling. The addition of Bose products to their line was eBags most successful launch of a new branch in their history. Their sales the very first week broke all company records.

They also launched a Connected Luggage tag, which monitors and tracks the location of your luggage with smartphones should their bags ever become lost. This product is one the top items searched for on their website. They also have a mobile app now with a streamlined shopping card which makes checkout easy and quicker.

Their online store today offers way more than luggage, You can browse through their electronics department, clothes, shoes and accessories for men and women, watches, duffels just to name a few. They have many items for the traveler today. They have great prices, sales and various promotions and accept coupon codes on their website.